KLJ Life Coaching Ltd -
Terms and Conditions
Procedure
Telephone Coaching: The Client
will call the coach at the specified time.
Face to Face Coaching:
The Client and the Coach will meet at the pre-determined venue at, or before,
the scheduled time.
Changes/Cancellations
Re-scheduling or
cancellations of appointments should be made at least 48 hours before the
planned session.
Additional
Help
You may e-mail or call me between scheduled sessions if you
need urgent advice, have a problem, or want to share a success with me!
Problems
In
the unlikely event I ever say or do anything in a session that you don't feel
comfortable with or if you have any concern with the way we are working, please
let me know as soon as possible. For our work together to be effective, we have
to be honest with each other.
Termination
Because of the time, scope and nature
of coaching, my policy is that the initial term is at least 6 sessions;
thereafter it will be on a month by month basis. After the initial 6 sessions
have been completed, the client may cancel at any time, in writing (e-mail, fax
or letter). In the event of there being money owed at the time of cancellation,
full payment will become due within 7 days.
Confidentiality
The coach recognises that
anything the client shares with them is regarded as completely confidential,
whether it is business or personal information. The coach undertakes not to, at
any time, either directly or indirectly, use or disclose any information the
client shares with them during their sessions.
Fees
Fees are
normally payable monthly in advance. In exceptional circumstances we may agree
to different terms for payment. In all cases, funds must be cleared before a
coaching session is due to take place, otherwise the session will be
re-scheduled.
Nature of
Coaching
The client is aware that coaching is in no way to be
construed as psychological counselling or any type of therapy. Coaching results
are not guaranteed. The client enters into this coaching relationship with the
full understanding that they are responsible for creating their own
results.
The Client must read and
agree to these terms and conditions.
